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About

Learn more about MSD’s API

CustomerLink API enables system to system interactions making them easier, faster; yet secure. Send an order or check its status directly from your own Enterprise Resource Planning system. This digital channel can be enabled following a simple set of steps. Visit our API Portal to get credentials and learn more.

Sandbox
documentation

Note that there may be more features in the sandbox environment than in production

Production
documentation

Support

For questions regarding pharmacovigilance or medical concerns, please contact DPOC

Contact Merck

Address:

Merck Sharp & Dohme (I.A.) LLC
Calle 1 Lote #1 Metro Office Park,
Chrysler Bldg, 4th Fl, suite 400 B
Guaynabo 00968
Puerto Rico

Phone number:

+787-474-8200

Email:

customerservicepr@merck.com

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